Privacy Policy

Studio Legacee — Privacy Policy

Effective date: July 10, 2026

Legacee Pilates LLC, a Utah limited liability company doing business as Studio Legacee (“Studio Legacee,” “we,” “us,” or “our”), operates the Studio Legacee mobile application and related services (the “App”). This Privacy Policy explains what information we collect, how we use it, and your choices.

The App is provided to you by Studio Legacee and is built on a platform operated by Kurated Studio LLC, which hosts and processes data on our behalf as our service provider.

Information We Collect

Information you provide when you create an account:

Your name (first and last)
Email address
Phone number (optional)
Password (stored in encrypted form; we never see your actual password)
Whether you consented to receive text messages

Information you may add to your profile (all optional):

Profile photo
Username
Birthday
Weight, height, and gender
Workout preferences, such as your preferred class level and intensity

Information you provide when you sign your liability waiver:

Your typed legal name
Your handwritten (drawn) signature, captured as an image
Emergency contact information you choose to provide (name, phone number, relationship)
The date and time you signed, the version of the waiver you agreed to, and the device and network information described below

Information related to classes, memberships, and purchases:

Classes you book, attend, cancel, or join a waitlist for, and your attendance history and streaks
Your membership type, class packs, and credits
Retail and add-on items you purchase through the App (such as beverages or accessories), including items linked to a class booking
Guest passes and referrals you send or redeem

Payment information. Payments are processed by our payment processor, Stripe. We do not store your full card number. Stripe collects and processes your payment card information under its own privacy policy (available at stripe.com/privacy). We receive limited information such as the card type, the last four digits, and whether a payment succeeded or failed.

Information collected automatically:

When you sign your waiver, we record the IP address and device/browser information (user agent) associated with that signature, as part of the legal record of your agreement.
Basic technical information necessary to operate the App, such as your authenticated session.

The App does not collect your device location, does not use advertising identifiers, and does not include third-party advertising or analytics trackers.

How We Use Your Information

We use your information to:

Create and manage your account
Let you book, cancel, and waitlist for classes, and track your visits and streaks
Record your signed liability waiver and keep it as a legal record
Process your memberships, class packs, retail purchases, and payments (through Stripe)
Prepare purchased add-on items for you at the studio
Send you transactional messages about your account and bookings — confirmations, reminders, cancellations, waitlist movement, billing notices, and similar (by email, and by text message if you opt in)
Send you marketing communications, only if you separately opt in (see Text Messages and Marketing below)
Contact you or your emergency contact in case of a medical or safety situation at the studio
Operate, maintain, secure, and improve the App
Comply with our legal obligations

We do not sell your personal information, and we do not use your information for targeted advertising.

How Your Information Is Shared

We share your information only as follows:

With our platform provider, Kurated Studio LLC, which operates the App's infrastructure on our behalf as a service provider
With Stripe, to process payments
With our delivery providers to send you messages: Resend for email, and Twilio for text messages (sent through Kurated Studio LLC)
With our hosting and database provider, Supabase, which stores App data on our behalf
With studio staff at Studio Legacee, who can see your membership, bookings, purchases, waiver status, and contact information in order to run the studio
When required by law, or to protect the rights, safety, or property of Studio Legacee, our members, or others
In connection with a business transaction such as a merger, acquisition, or sale of assets, in which case your information may be transferred subject to this Privacy Policy

Text Messages (SMS) and Marketing

We offer two separate text message programs, each with its own opt-in. Consent to receive texts is not a condition of purchase, and you can use the App and attend classes without agreeing to any texts.

Transactional texts. If you opt in, we send you texts about your studio activity — booking confirmations, class reminders, waitlist updates, and account notices. Frequency varies with your activity.

Marketing texts. If you separately opt in, we send occasional marketing texts about classes, events, promotions, and studio news. We will never send marketing texts based only on your transactional consent.

For both programs:

Message and data rates may apply, depending on your carrier and plan.
Reply STOP to any message to stop receiving texts from that program; reply HELP for help, or contact us at support@studiolegacee.com.
We do not sell, rent, or share your mobile phone number or your SMS consent with third parties or affiliates for their marketing purposes. Your number is used solely to deliver the messages you signed up for, through our service providers.
We keep a record of each consent you give, including the date, time, and the consent language version, as required by messaging regulations.

Marketing email: if we send marketing emails, you can opt out anytime using the unsubscribe link. Transactional emails about your account and bookings are necessary to provide the service and are not marketing.

Data Retention

We keep your information for as long as your account is active and as needed to provide the App. We retain signed waiver records — including the signature image and the associated date, version, IP address, and device information — for as long as necessary to serve as a record of your agreement, including for the period during which legal claims could be brought, and as otherwise required by law. We retain payment and transaction records as required for tax, accounting, and legal purposes.

Your Choices and Rights

Access and update: You can view and update your profile information in the App.
Copy of your data: You may request a copy of the personal information you have provided to us by contacting us.
Account deletion: You can delete your account directly in the App (in Profile/Settings), or by contacting us at support@studiolegacee.com. We may need to retain certain records — such as signed waivers and transaction records — as required by law or for legitimate business and liability purposes even after your account is deleted.
Text messages: Opt out of SMS anytime by replying STOP, or in the App's settings.
Marketing: Opt out of marketing messages anytime via the unsubscribe link (email) or by replying STOP (text).

We honor these choices for all members regardless of where you live. If your state's privacy law grants you additional rights, you may exercise them by contacting us, and we will respond as the law requires.

Children's Privacy

The App and our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

Studio Legacee accounts are intended for adults 18 and older, with one exception: minors aged 16–17 may attend classes and use the App with the involvement and consent of a parent or legal guardian. For members aged 16–17:

A parent or legal guardian must consent to the minor's account and participation, and must sign the liability waiver on the minor's behalf (or co-sign, as the waiver requires).
A parent or legal guardian must accompany the minor at the studio in accordance with studio policy.
We collect the same categories of information from 16–17-year-old members as from adult members (as described in this Policy), and we use and share it the same way.
Memberships and purchases for a minor must be made and managed by the parent or legal guardian, using the guardian's payment method.

Parents and legal guardians of a 16–17-year-old member may review the minor's personal information, request that we correct or delete it, or withdraw consent to our continued collection and use of it (which may require closing the minor's account and ending studio participation) by contacting us using the details in the Contact Us section. We may take reasonable steps to verify that the person making the request is the minor's parent or legal guardian.

We do not knowingly allow anyone under 16 to create an account or attend classes.

Security

We use reasonable technical and organizational measures designed to protect your information, including encryption of sensitive data and access controls. No system is perfectly secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy. If we make material changes, we will notify you through the App or by email and update the effective date above.

Questions about this Privacy Policy or your information:

Email: support@studiolegacee.com

Mail: Legacee Pilates LLC dba Studio Legacee, 343 W. Pierpont Ave., Salt Lake City, Utah