Terms of Service

Studio Legacee — Terms of Service

Effective date: July 10, 2026

1. Agreement

These Terms of Service (“Terms”) govern your use of the Studio Legacee mobile application and services (the “App”), provided by Legacee Pilates LLC, a Utah limited liability company doing business as Studio Legacee (“Studio Legacee,” “we,” “us,” or “our”). By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

2. Eligibility

You must be at least 18 years old to create an account and use the App on your own behalf, with one exception: minors aged 16–17 may hold an account and attend classes only with the involvement and consent of a parent or legal guardian, as described below. The App is not available to anyone under 16, and we do not permit anyone under 16 to create an account or attend classes.

If you are 16 or 17 years old:

A parent or legal guardian must consent to your account and your participation in classes, and must sign (or co-sign, as the waiver requires) the liability waiver on your behalf before you may attend any class.
A parent or legal guardian must accompany you at the studio in accordance with studio policy.
All memberships, class packs, and other purchases connected to your account must be made and managed by your parent or legal guardian, using the guardian's payment method, and the guardian is responsible for those payment obligations.
Your parent or legal guardian accepts these Terms on your behalf and is responsible for your compliance with them.

If you are a parent or legal guardian creating or consenting to an account for a 16- or 17-year-old, you represent that you are that minor's parent or legal guardian, you agree to these Terms on the minor's behalf, and you accept responsibility for the minor's use of the App and participation at the studio.

By creating an account, you represent that you meet these eligibility requirements and that all information you provide is accurate.

3. Your Account

You are responsible for keeping your login credentials secure and for activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

4. Liability Waiver — Required

Participation in STXP, and other physical fitness classes involves inherent risks, including the risk of physical injury, and in rare cases serious injury or death. By booking or attending a class, you acknowledge that you understand and voluntarily assume the inherent risks of physical exercise.

Before attending your first class, you (or, for a member aged 16–17, your parent or legal guardian) must sign Studio Legacee's liability waiver and assumption-of-risk agreement, which is presented in the App. The signed waiver is a separate, binding agreement between you and Studio Legacee and is incorporated into these Terms by reference. If you do not sign the waiver, you may not attend classes.

You represent that you are in adequate physical condition to participate in the classes you book, that you have no medical condition that would make participation unsafe, and that you will follow instructor guidance and studio safety rules at all times. If you experience pain, dizziness, or discomfort during a class, stop and notify the instructor immediately.

Nothing in these Terms or the waiver limits or excludes liability for gross negligence, willful misconduct, or any liability that cannot be limited or excluded under applicable law.

5. Memberships, Class Packs, and Payments

Payment processing. Payments are processed by Stripe. By making a purchase, you authorize the applicable charge to your payment method on file. We do not store your full card number.

Recurring memberships. Memberships bill automatically on a recurring basis (for example, monthly) at the price and frequency disclosed at the time of purchase. By purchasing a recurring membership, you authorize us to charge your payment method on file at the start of each billing period until you cancel. The renewal price, billing date, and cancellation method are shown at purchase and in the App.

Cancelling a membership. You may cancel your membership at any time in the App (or by contacting us), using a process no more difficult than the one you used to sign up. Cancellation takes effect at the end of your current billing period; you retain access through the end of the period you have paid for. We do not provide refunds or credits for partial billing periods, except where required by law.

Failed payments. If a recurring payment fails, we may retry the charge and will notify you. If payment is not completed after reasonable attempts, we may suspend booking privileges or cancel the membership.

Price changes. We may change membership pricing with at least thirty (30) days' advance notice by email or through the App. Price changes take effect at your next billing period after the notice period; if you do not agree, you may cancel before the change takes effect. If your plan includes a promotional or founding rate lock, its terms are as described at purchase.

Class packs. Class packs are prepaid bundles of class credits. Any expiration period, and the number of credits, are disclosed at the time of purchase and shown in the App. Class packs are non-transferable and, except where required by law, non-refundable once purchased. Unused credits expire at the end of the disclosed period.

Retail and add-on purchases. Items purchased through the App (such as beverages or accessories) are fulfilled at the studio. All retail sales are final except for defective items or as required by law; contact us about any problem with an order and we will make it right where reasonable.

Taxes. Prices may be exclusive of applicable taxes, which will be shown at checkout where applicable.

6. Booking, Cancellation, and Waitlist Policies

Booking. You may book and cancel classes through the App, subject to the studio's booking window and capacity. Spot selection, where offered, is first-come.

Late cancellation. Each class is subject to a cancellation window, which is disclosed in the App at the time of booking. If you cancel after the window closes (“late cancel”), you authorize us to charge the late-cancellation fee disclosed in the App to your payment method on file, and/or to deduct the class credit, as applicable to your plan.

No-shows. If you are booked into a class and do not attend without cancelling, you authorize us to charge the no-show fee disclosed in the App to your payment method on file, and/or to deduct the class credit, as applicable to your plan.

Fee disclosure. The specific cancellation window and any late-cancel or no-show fees in effect are always displayed in the App before you complete a booking. By completing a booking, you agree to the window and fees shown for that class.

Waitlist. If a class is full, you may join its waitlist. If a spot opens, you may be automatically booked and will be notified. Once you are booked from the waitlist, the class's normal cancellation window and fees apply; if you no longer want the spot, cancel promptly after notification. You may remove yourself from a waitlist at any time without charge before being booked.

Class changes. We may modify class times or instructors or cancel classes when necessary. If we cancel a class you were booked into, your booking is cancelled without charge and any credit used is returned.

7. Text Messaging Program

Studio Legacee offers two separate text message programs. Consent to each is separate — agreeing to one does not opt you into the other. Consent to receive text messages of either kind is not a condition of purchase; you can use the App and attend classes without agreeing to any texts.

(a) Transactional and account messages. If you opt in, we send you text messages about your studio activity — such as booking confirmations, class reminders, cancellations, waitlist notifications, and account or billing notices. These messages are triggered by your activity, and frequency varies based on your bookings and account.

(b) Marketing and promotional messages. If you separately opt in, we send you occasional marketing texts — such as class announcements, promotions, events, and studio news. Marketing messages require their own distinct opt-in; we will not send you marketing texts based only on your transactional-message consent.

The following applies to both programs:

Message and data rates may apply, depending on your mobile carrier and plan.
Message frequency varies. Marketing messages are occasional; transactional messages depend on your activity.
To stop receiving texts, reply STOP to any message at any time. Replying STOP to a marketing message opts you out of marketing texts; replying STOP to a transactional message opts you out of that program. You may also manage your text preferences in the App or by contacting us.
Reply HELP for help, or contact support@studiolegacee.com.
Supported carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or your SMS consent with third parties or affiliates for their marketing purposes.
We keep a record of each consent you give, including the date, time, and the program you opted into.

Program description: Studio Legacee sends (a) transactional and account-related text messages — booking confirmations, class reminders, waitlist and cancellation notifications, and account notices — and (b) if you separately opt in, marketing and promotional text messages about classes, events, offers, and studio news.

8. Studio Rules and Conduct

You agree to follow the studio's posted rules and staff instructions while at Studio Legacee. We may suspend or terminate your account or refuse service for conduct that endangers others, disrupts classes, or violates these Terms.

9. Intellectual Property

The App, including its content, branding, and software, is owned by Studio Legacee and its platform provider and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the App.

10. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or secure, or that defects will be corrected.

The App and our classes provide fitness services and general fitness information only. They are not medical advice, diagnosis, or treatment. Consult your physician before beginning any exercise program, particularly if you are pregnant, have a medical condition, or have not exercised recently. Any fitness metrics or tracking in the App (such as attendance, streaks, or preferences you record) are for your general information and motivation only.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

11. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY — IT LIMITS OUR LIABILITY TO YOU.

To the maximum extent permitted by applicable law, Studio Legacee, its owners, managers, employees, instructors, and its platform provider (collectively, the “Studio Parties”) will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of or relating to the App or these Terms, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the total aggregate liability of the Studio Parties for all claims arising out of or relating to the App or these Terms is limited to the greater of (a) the amounts you paid to Studio Legacee in the twelve (12) months before the event giving rise to the claim, or (b) one hundred dollars ($100).

This section does not limit or exclude liability for: (i) gross negligence, willful misconduct, or fraud; (ii) death or personal injury to the extent such liability cannot be limited under applicable law; or (iii) any other liability that cannot be limited or excluded under applicable law. Your participation in physical fitness classes at the studio is governed by the separate liability waiver and assumption of risk you (or, for a minor, a parent or legal guardian) sign, and nothing in this section is intended to modify that waiver.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In that case, our liability will be limited to the fullest extent permitted by applicable law.

12. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT AS DESCRIBED BELOW.

Governing law. These Terms, and any dispute arising out of or relating to them or the App, are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles, and by the Federal Arbitration Act.

Informal resolution first. Before filing any claim, you agree to first contact us at support@studiolegacee.com with a written description of the dispute and give us thirty (30) days to work with you to resolve it informally. Most concerns can be resolved this way. We will do the same before bringing a claim against you.

Binding arbitration. If a dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your relationship with Studio Legacee will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted by a single arbitrator, in English, and may take place by videoconference or telephone, or in person in Salt Lake County, Utah, as the AAA rules provide. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. Payment of filing, administration, and arbitrator fees will be governed by the AAA's Consumer Arbitration Rules.

Exceptions. Either party may (a) bring an individual claim in small claims court in Salt Lake County, Utah (or your county of residence) if it qualifies, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent unauthorized use of the App.

Class action and jury trial waiver. YOU AND STUDIO LEGACEE EACH AGREE THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this class action waiver is found unenforceable as to a particular claim, then that claim (and only that claim) must proceed in court in Salt Lake County, Utah, and the waiver will remain enforceable as to all other claims.

Your right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing support@studiolegacee.com within thirty (30) days of first accepting these Terms, with your name, the email on your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms or your ability to use the App.

Severability and survival. If any part of this section (other than the class action waiver, addressed above) is found unenforceable, the remainder remains in effect. This section survives termination of your account or these Terms.

13. Changes to These Terms

We may update these Terms. Material changes will be communicated through the App or by email, with an updated effective date. Continued use of the App after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms:

Email: support@studiolegacee.com

Legacee Pilates LLC dba Studio Legacee, 343 W. Pierpont Ave., Salt Lake City, Utah